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Outage in Zipwhip

Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.

Resolved Minor
May 09, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/09/2026 12:52PM

The issue affecting Intelligent Alerts has now been resolved.

MONITORING 1 day ago - at 05/09/2026 11:00AM

The issue affecting Intelligent Alerts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 05/09/2026 09:51AM

We continue to experience latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 05/09/2026 09:12AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 05/09/2026 08:51AM

We are currently experiencing a latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.

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