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Outage in Zipwhip

Text to Speech Messages Could Be Dropped

Resolved Minor
May 18, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with a small percentage of text to speech messages could be dropped. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/18/2026 05:12PM

Text-to-speech, using Google Standard model has been resolved and is operating normally at this time.

INVESTIGATING 1 day ago - at 05/18/2026 03:56PM

Our monitoring systems have detected a potential issue with a small percentage of text to speech messages could be dropped. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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