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Outage in Zipwhip

Empty Catalog Index within Segment Documents

Resolved Minor
June 06, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing an issue where customers are unable to see Catalog entries on index page within Segment documents. We are currently working with our Engineering Team to resolve the issue as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/05/2026 06:31PM

We are no longer experiencing issues where customers are unable to see Catalog entries on index page within Segment documents. This incident has been resolved.

INVESTIGATING 2 days ago - at 06/05/2026 05:30PM

We are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 06/05/2026 04:32PM

We are observing an issue where customers are unable to see Catalog entries on index page within Segment documents. We are currently working with our Engineering Team to resolve the issue as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

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