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Outage in Zipwhip

SMS and MMS Delivery Delays and Failures from Twilio Phone Numbers to T-Mobile United States

Resolved Minor
July 16, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/16/2026 10:30PM

The incident has been resolved and SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States is operating normally.

MONITORING 1 day ago - at 07/16/2026 08:28PM

We have observed a recovery in SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 07/16/2026 07:23PM

Twilio customers may be experiencing SMS and MMS delivery delays and failures from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 07/16/2026 06:21PM

Twilio customers may be experiencing SMS and MMS delivery delays and failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/16/2026 06:14PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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