Outage in Zipwhip
SMS Delivery Delays from Twilio to Airtel India
Resolved MinorIncident Report
Summary AI Generated
Zipwhip experienced a 5-hour incident where SMS messages from Twilio to Airtel network subscribers in India faced delivery delays. The team identified the root cause during the investigation and worked to restore normal delivery. The incident was fully resolved with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 09/16/2026 02:38PM
The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in India is operating normally.
MONITORING
about 10 hours ago - at 09/16/2026 12:55PM
We have observed a recovery in SMS delivery from Twilio to Airtel network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 11 hours ago - at 09/16/2026 12:53PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 13 hours ago - at 09/16/2026 10:52AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 14 hours ago - at 09/16/2026 09:52AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 09/16/2026 09:40AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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