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Outage in Zipwhip

A2P 10DLC Campaign Statuses Remaining 'In Review'

Resolved Minor
September 18, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Zipwhip experienced a 2.6-hour incident where A2P 10DLC campaign statuses were stuck in "In Review" longer than expected, delaying campaign approvals. A fix was implemented and the service was confirmed fully resolved and operating normally.

We are investigating an issue with A2P 10DLC campaign statuses. At this time A2P 10DLC status may remain stuck in the 'In Review' status longer than normal. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 09/19/2026 12:06AM

The issue impacting campaign review statuses has been resolved and A2P 10DLC campaign status is operating normally at this time.

MONITORING about 22 hours ago - at 09/18/2026 11:36PM

We have implemented a fix and A2P 10DLC campaign statuses are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 09/18/2026 10:30PM

We are investigating an issue with A2P 10DLC campaign statuses. At this time A2P 10DLC status may remain stuck in the 'In Review' status longer than normal. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 09/18/2026 09:34PM

We are investigating an issue with A2P 10DLC campaign statuses. At this time A2P 10DLC status may remain stuck in the 'In Review' status longer than normal. We expect to provide another update in 1 hour or as soon as more information becomes available.

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