Zipwhip experienced a brief API error affecting Programmable Messaging on September 21, 2026, beginning at 14:27 UTC and resolving within approximately one minute. The incident impacted multiple Twilio-connected services before engineers identified and addressed the issue. The total incident duration, from detection to resolution, was around 24 minutes.
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Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services including. The issue was resolved on 09/21/26 14:28 UTC
Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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