Outage in Zipwhip
SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger
Resolved MinorIncident Report
Summary AI Generated
SMS delivery delays affected messages sent from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. The incident lasted approximately 2.6 hours before recovery was observed and service was confirmed fully restored. Normal SMS delivery to both networks has since resumed.
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/06/2026 10:52AM
The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
MONITORING
about 15 hours ago - at 10/06/2026 09:06AM
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 15 hours ago - at 10/06/2026 08:21AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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