A major Zoho outage lasting approximately 20 minutes brought down Zoho Search, which cascaded to affect a wide range of dependent services including Zoho CRM, Analytics, Creator, Vault, SalesIQ, Flow, Bookings, Survey, Qntrl, Phonebridge, Marketing Plus, Command Center, and Zia Skills Platform. The incident impacted both productivity and customer-facing tools across Zoho's ecosystem. Services have since been restored following resolution of the search component failure.
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