Outage in Zonos

2024-11-12 Issue with Exchange Rate

Resolved Major
November 12, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating elevated error rates.
Components affected
Zonos Landed Cost API Zonos International Checkout
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/12/2024 10:20PM

This incident has been resolved.

MONITORING 6 months ago - at 11/12/2024 09:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 11/12/2024 09:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/12/2024 09:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 11/12/2024 08:51PM

We are currently investigating elevated error rates.

Latest Zonos outages

2024-11-08 - Landed Cost Quote Failures - 6 months ago
Increased error rate on Dashboard authentication - 7 months ago
We are experiencing elevated error rates on landed cost - 7 months ago
2024-08-07 Upstream provider issue affecting Zonos Dashboard - 9 months ago
2024-08-05 Investigating database issues - 9 months ago

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