Outage in Zoom Virtual Agent
Service Degradation Affecting Zoom Healthcare Integration in North America Region.
Minor
May 09, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 05/09/2026 01:13PM
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 3 hours ago - at 05/09/2026 11:37AM
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 4 hours ago - at 05/09/2026 10:36AM
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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