Outage in Zoom Virtual Agent

Service Degradation Affecting Zoom Slides Generation in US Region

Resolved Minor

October 06, 2026 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 10/07/2026 04:47AM

This incident has been resolved and the affected services have been restored.

MONITORING about 7 hours ago - at 10/07/2026 04:31AM

The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further developments.

IDENTIFIED about 7 hours ago - at 10/07/2026 04:13AM

We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 9 hours ago - at 10/07/2026 02:08AM

We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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