Outage in Zoom

A subset of customers unable to receive Webhook about users unable to join/leave meetings.

Resolved Minor

September 17, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating the issue with a subset of customers unable to receive Webhook about users unable to join/leave meetings. We will continue to investigate and provide updates as we have them.

Components affected

Zoom Webhooks

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 09/17/2022 06:21AM

We are continuing to monitor this issue and we will provide updates every day or as we have updates.

MONITORING over 2 years ago - at 09/17/2022 04:11AM

We continue to monitor and provide updates as we have them.

MONITORING over 2 years ago - at 09/17/2022 02:35AM

We have resolved the issue causing a subset of customers unable to receive Webhook about users unable to join/leave meetings. We will continue to monitor and provide updates as we have them.

MONITORING over 2 years ago - at 09/17/2022 02:30AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 09/17/2022 02:28AM

We have resolved the issue causing a subset of customers unable to receive Webhook about users unable to join/leave meetings. We will continue to monitor and provide updates as we have them.

IDENTIFIED over 2 years ago - at 09/17/2022 02:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 09/17/2022 02:18AM

We have identified the issue with a subset of customers unable to receive Webhook about users unable to join/leave meetings. We will continue to provide updates as we have them.

INVESTIGATING over 2 years ago - at 09/17/2022 02:06AM

We are investigating the issue with a subset of customers unable to receive Webhook about users unable to join/leave meetings. We will continue to investigate and provide updates as we have them.

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