Outage in Zoom

Missing data for Team Chat usage dashboard between 10/21 and 11/16

Resolved Minor
November 19, 2022 - Started almost 3 years ago - Lasted 4 days
Official incident page

Incident Report

We are investigating reports of missing data for Team Chat usage dashboard. Data between 10/21 and 11/16 appears to have been impacted and we are currently working to restore this data. We will provide an update when the data is restored.
Components affected
Zoom Chat

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/24/2022 06:23AM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 11/24/2022 03:39AM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/23/2022 03:10PM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/22/2022 03:29PM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/22/2022 03:01AM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/21/2022 04:27PM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/21/2022 05:48AM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/20/2022 07:08PM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/20/2022 06:03AM

Our engineers continue working to restore the missing data. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 11/20/2022 03:31AM

We have identified the issue causing missing data for Team Chat usage dashboard. Our engineers continue working to restore this data. We will continue to provide updates as we have them.

INVESTIGATING almost 3 years ago - at 11/19/2022 11:17PM

We are investigating reports of missing data for Team Chat usage dashboard. Data between 10/21 and 11/16 appears to have been impacted and we are currently working to restore this data. We will provide an update when the data is restored.

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