Outage in Zoom

Issue with Quality Management interaction services

Resolved Minor
December 07, 2025 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service degradation affecting Quality Management interaction services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 12/08/2025 05:36AM

This incident has been resolved and the affected services have been restored.

MONITORING about 3 hours ago - at 12/08/2025 05:10AM

The issue affecting Quality Management interaction services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 4 hours ago - at 12/08/2025 04:55AM

We have successfully identified the root cause affecting Quality Management interaction services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.

INVESTIGATING about 4 hours ago - at 12/08/2025 04:40AM

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

INVESTIGATING about 4 hours ago - at 12/08/2025 04:04AM

We are currently investigating a service degradation affecting Quality Management interaction services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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