Outage in Zoom
Service Degradation for a subset of users Affecting Zoom Client in the North America Region
Minor
April 01, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating a service degradation with a subset of users affecting Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 04/02/2026 06:20AM
We have successfully identified the root cause affecting a subset of users using Zoom Client in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 3 hours ago - at 04/02/2026 04:53AM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 4 hours ago - at 04/02/2026 03:59AM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 5 hours ago - at 04/02/2026 02:55AM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 6 hours ago - at 04/02/2026 01:52AM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 7 hours ago - at 04/02/2026 12:51AM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 8 hours ago - at 04/01/2026 11:21PM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 9 hours ago - at 04/01/2026 10:46PM
We continue to investigate the service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 9 hours ago - at 04/01/2026 10:07PM
We continue to investigate service degradation affecting a subset of users with Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 10 hours ago - at 04/01/2026 09:24PM
We are currently investigating a service degradation with a subset of users affecting Zoom Client in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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