Outage in Zoom
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.
Resolved MinorIncident Report
Summary AI Generated
On May 21, 2026, Zoom Contact Center users in North America experienced call drop issues affecting both inbound and outbound calls between 14:59 and 15:15 UTC. The incident lasted 13 minutes and impacted voice services. The issue was resolved and all affected services were restored.
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region.
This incident has been resolved and the affected services have been restored.
Components affected
Zoom Voice (Inbound/Outbound)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/21/2026 04:52PM
This incident has been resolved and the affected services have been restored.
MONITORING
about 6 hours ago - at 05/21/2026 04:40PM
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region.
This incident has been resolved and the affected services have been restored.
Latest Zoom outages
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