On May 21, 2026, Zoom Contact Center users in North America experienced call drop issues affecting both inbound and outbound calls between 14:59 and 15:15 UTC. The incident lasted 13 minutes and impacted voice services. The issue was resolved and all affected services were restored.
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This incident has been resolved and the affected services have been restored.
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region.
This incident has been resolved and the affected services have been restored.
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