Outage in Zoom

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

Minor

May 18, 2026 - Started about 18 hours ago
Official incident page

Incident Report

We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Components affected

Zoom Mail Zoom Calendar

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Latest Updates ( sorted recent to last )

IDENTIFIED about 1 hour ago - at 05/19/2026 10:55AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED about 9 hours ago - at 05/19/2026 02:54AM

We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 11 hours ago - at 05/19/2026 12:39AM

The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

INVESTIGATING about 18 hours ago - at 05/18/2026 06:08PM

We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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