Outage in Zoom
Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a service degradation affecting Translations and Transcriptions features for Zoom Rooms in the Japan region, impacting English, Korean, and Japanese language processing as well as Smart Name Tags functionality for some users. The incident lasted 47 minutes, during which Zoom's team identified the root cause and implemented a fix. All affected services were restored and the incident was resolved.
We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
Zoom RoomsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 05/25/2026 11:37AM
This incident has been resolved and the affected services have been restored.
MONITORING
about 14 hours ago - at 05/25/2026 11:21AM
We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected.
We will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
about 15 hours ago - at 05/25/2026 10:52AM
We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 15 hours ago - at 05/25/2026 10:51AM
We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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