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Outage in Zoom

A subset of users may face issues with offline Audio transcription

Resolved Minor
June 05, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring has detected service degradation where the Zoom's offline Audio transcription is impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/05/2023 08:13AM

This incident has been resolved.

MONITORING almost 3 years ago - at 06/05/2023 08:01AM

We have resolved the issue. We will continue to monitor and provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/05/2023 07:38AM

We continue to investigate the issue with Zoom's offline Audio transcription. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/05/2023 06:31AM

We continue to investigate the issue with Zoom's offline Audio transcription. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/05/2023 06:01AM

We continue to investigate the issue with Zoom's offline Audio transcription. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/05/2023 05:31AM

We continue to investigate the issue with Zoom's offline Audio transcription. We will provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/05/2023 05:01AM

We have identified the issue with Zoom's offline Audio transcription. We will continue to provide updates as we have them.

INVESTIGATING almost 3 years ago - at 06/05/2023 04:39AM

Our monitoring has detected service degradation where the Zoom's offline Audio transcription is impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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