Outage in Zoom

A subset of users are experiencing an issue with outbound calls in China.

Resolved Minor
July 09, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring has detected that a subset of users may have experienced issue with outbound calls in China. We have identified the problem & our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Phone
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/09/2023 07:54AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/09/2023 07:44AM

We have fixed the issue where a subset of users may have experienced issue with outbound calls in China. We will continue to monitor & provide updates as we have them.

IDENTIFIED over 1 year ago - at 07/09/2023 06:24AM

Our monitoring has detected that a subset of users may have experienced issue with outbound calls in China. We have identified the problem & our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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