Outage in Zoom

A subset of users are experiencing issues with Cloud Meetings Recording service in APAC region.

Resolved Minor
September 20, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We have detected service degradation where a subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Cloud Recording

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/21/2024 06:32AM

This incident has been resolved.

MONITORING about 1 year ago - at 09/21/2024 06:22AM

We have fixed the issue where a subset of users were experiencing issues with Cloud Meetings Recording service in APAC region. We will continue to monitor and provide updates as we have them.

IDENTIFIED about 1 year ago - at 09/21/2024 05:25AM

We have identified the issue where a subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. We are working on a fix and will continue to monitor and provide updates as we have them.

INVESTIGATING about 1 year ago - at 09/21/2024 04:03AM

We have detected service degradation where a subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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