Outage in Zoom

Issue with multiple Zoom Services in multiple regions

Resolved Major
December 17, 2025 - Started about 5 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with inbound traffic in multiple data centers in Europe, India, Japan, Saudi Arabia, Australia and Sydney. More information will be provided shortly.
Components affected
Zoom Meetings Zoom Phone

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Latest Updates ( sorted recent to last )
RESOLVED 38 minutes ago - at 12/17/2025 04:53AM

This incident has been resolved and the affected services were restored.

MONITORING about 2 hours ago - at 12/17/2025 03:48AM

The issue affecting multiple zoom services has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 4 hours ago - at 12/17/2025 01:56AM

The issue has been identified and a rollback is underway. We are observing some recovery of services and continue to monitor. We will provide an update as soon as we have more information.

INVESTIGATING about 4 hours ago - at 12/17/2025 01:12AM

We have observed a recurrence of the incident. We are still investigating and will provide more information as we receive it.

IDENTIFIED about 5 hours ago - at 12/17/2025 12:53AM

We are starting to see recovery of services, we will continue to monitor and provide updates as we have them.

INVESTIGATING about 5 hours ago - at 12/17/2025 12:52AM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 12/17/2025 12:36AM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 12/17/2025 12:36AM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 12/17/2025 12:34AM

We are investigating an issue with inbound traffic in multiple data centers in Europe, India, Japan, Saudi Arabia, Australia and Sydney. More information will be provided shortly.

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