Outage in Zoom
Service Degradation Affecting Zoom Clinical Notes in United States
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a 3.3-hour service degradation affecting Clinical Notes functionality in the United States due to an issue with an external vendor. Users were unable to properly access or use the Clinical Notes feature during this period. The incident was resolved after Zoom worked with their vendor partner to fix the underlying issue.
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes.
We are actively working with vendor partner to resolve the issue.
We will share updates as soon as they become available.
Components affected
Zoom Clinical NotesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/29/2026 06:56PM
This incident has been resolved.
MONITORING
about 3 hours ago - at 04/29/2026 06:45PM
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.
IDENTIFIED
about 3 hours ago - at 04/29/2026 06:19PM
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
IDENTIFIED
about 4 hours ago - at 04/29/2026 05:16PM
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
IDENTIFIED
about 6 hours ago - at 04/29/2026 03:45PM
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes.
We are actively working with vendor partner to resolve the issue.
We will share updates as soon as they become available.
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