Outage in Zoom

Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Resolved Minor

July 21, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Zoom experienced a 51-minute service degradation affecting file upload and general functionality across Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. The root cause was identified and a fix was implemented, restoring all affected services. The incident was fully resolved with no further issues reported.

We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Components affected

Zoom Docs Zoom Clips Zoom Hub

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 07/21/2026 07:14PM

This incident has been resolved and the affected services have been restored.

MONITORING 1 day ago - at 07/21/2026 06:56PM

The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED 1 day ago - at 07/21/2026 06:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 07/21/2026 06:43PM

We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING 1 day ago - at 07/21/2026 06:25PM

We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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