Outage in Zoom
Service Degradation Affecting Offline Meeting transcription in US Region.
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced an 8.5-hour service degradation affecting Offline Meeting transcription in the US region, impacting Zoom Notes and Zoom AIC. The root cause was identified early in the incident, with the team working toward a fix before resolving the issue at 10:35 AM PT on July 27, 2026. Services were fully restored following the resolution.
We have successfully identified the root cause affecting Offline Meeting transcription in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/27/2026 05:35PM
This incident has been resolved and the affected services have been restored.
MONITORING
about 1 month ago - at 07/27/2026 12:45PM
The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
about 1 month ago - at 07/27/2026 12:04PM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
about 1 month ago - at 07/27/2026 11:03AM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
about 1 month ago - at 07/27/2026 10:02AM
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
about 1 month ago - at 07/27/2026 09:08AM
We have successfully identified the root cause affecting Offline Meeting transcription in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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