Outage in Zoom

Service Degradation Affecting Zoom Services in Hong Kong

Resolved Minor

August 27, 2026 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Zoom experienced a 3.2-hour service degradation affecting Zoom Meetings, Zoom AIC, and Zoom Phone in Hong Kong. The root cause was identified and a resolution was implemented, with services restored and confirmed resolved after a monitoring period.

We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Components affected

Zoom Meetings Zoom AIC Zoom Phone

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Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 08/27/2026 10:10PM

This incident has been resolved and the affected services have been restored.

MONITORING about 14 hours ago - at 08/27/2026 09:43PM

The service degradation affecting Zoom Services in Hong Kong has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 17 hours ago - at 08/27/2026 07:07PM

We have successfully identified the root cause affecting Zoom Services in Hong Kong

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 17 hours ago - at 08/27/2026 07:02PM

We are currently investigating a service degradation affecting Zoom Services in Hong Kong

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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