Outage in Zoom
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Resolved MinorIncident Report
Summary AI Generated
On October 1, 2026, Zoom experienced a 7-minute service degradation (15:33–15:37 UTC) affecting a subset of users across Zoom Contact Center inbound/outbound calls, Cloud Meeting Recordings, and Events. The incident has been resolved and all affected services restored.
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
Components affected
Zoom Meetings Zoom Recording Zoom Events Zoom Voice Agent Zoom Mail Zoom Voice (Inbound/Outbound) Zoom Virtual Agent Zoom Contact Center Zoom Voice Agent Zoom Contact Center Zoom CalendarTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 10/01/2026 05:53PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 10/01/2026 04:49PM
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
MONITORING
about 16 hours ago - at 10/01/2026 04:08PM
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
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