On October 9, 2026, Zoom Phone and Zoom Contact Center PCI Integration experienced a 12-minute service degradation affecting users in North America. The incident was resolved and affected services were fully restored.
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This incident has been resolved and the affected services have been restored.
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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