Outage in ZoomInfo

Email Deliverability Issues | Third Party Vendor Outage

Resolved Minor

January 22, 2026 - Started 14 days ago - Lasted about 18 hours
Official incident page

Incident Report

Microsoft is currently experiencing issues which is causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. For urgent Support issues, please use our chat or phone options to reach our Support team. In addition, any emails sent from ZoomInfo platforms for O365 users may not be delivered during this incident. We are actively monitoring the status and will provide updates as we receive them.

Components affected

ZoomInfo Enterprise API ZoomInfo Engage ZoomInfo Powered by DiscoverOrg ZoomInfo Salesforce ZoomInfo Salesforce

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 01/23/2026 03:38PM

Microsoft has resolved the issue that was causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. This incident has been fully resolved.

INVESTIGATING 14 days ago - at 01/22/2026 09:24PM

Microsoft is currently experiencing issues which is causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. For urgent Support issues, please use our chat or phone options to reach our Support team. In addition, any emails sent from ZoomInfo platforms for O365 users may not be delivered during this incident.

We are actively monitoring the status and will provide updates as we receive them.

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