Outage in Zuora

In US sandbox and production environment(both NA1 and NA2), the error "no Route matched with those values" intermittently happens when accessing Workflow app.

Resolved Minor
December 26, 2022 - Started almost 3 years ago - Lasted about 13 hours
Official incident page

Incident Report

We are observing the issue that the error "no Route matched with those values" intermittently happens when accessing Workflow app in US sandbox and production environment(both NA1 and NA2). Our engineering team is investigating the issue now.
Components affected
Zuora Production API Zuora Sandbox API Zuora Production UI Zuora Sandbox API Zuora Production API Zuora Production UI Zuora Sandbox UI Zuora Sandbox UI

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/27/2022 05:33AM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/26/2022 10:26PM

The fix has been applied.
We are monitoring the status now.

INVESTIGATING almost 3 years ago - at 12/26/2022 04:09PM

We are observing the issue that the error "no Route matched with those values" intermittently happens when accessing Workflow app in US sandbox and production environment(both NA1 and NA2).
Our engineering team is investigating the issue now.

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