Outage in Zuora
SFDC OAuth Token failures impacting Zuora to Salesforce Sync
Resolved MajorIncident Report
We have observed that the Zuora to Salesforce sync is experiencing failures when attempting to get an SFDC OAuth token.
Our internal team is currently investigating this issue with the highest priority.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/04/2025 02:11AM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/03/2025 11:29PM
We have published a Support article with steps, based on Salesforce's guidance, to help resolve this issue. Please refer to the link below: https://support.zuora.com/hc/en-us/articles/39308749618445-Failed-to-get-SFDC-oauth-token-code-400-message-error-invalid-grant-error-description-expired-access-refresh-token
INVESTIGATING
about 2 months ago - at 09/03/2025 10:02PM
We have observed that the Zuora to Salesforce sync is experiencing failures when attempting to get an SFDC OAuth token.
Our internal team is currently investigating this issue with the highest priority.
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