Outage in Zwift

Issue with payment processing

Resolved Major
November 18, 2025 - Started 6 days ago - Lasted 37 minutes
Official incident page

Incident Report

One of our payment providers is experiencing an outage and that is affecting users attempting to subscribe. This affects checkouts by credit card and Paypal.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 01:03PM

Our payment provider has resolved the incident. Payment processing has recovered to an operational state.

INVESTIGATING 6 days ago - at 11/18/2025 12:38PM

One of our payment providers is experiencing an outage and that is affecting users attempting to subscribe. This affects checkouts by credit card and Paypal.

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