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Outage in Zwift

Outage impacting importing external activities from Garmin, Hammerhead, Wahoo, and Whoop

Resolved Minor
September 17, 2026 - Started about 2 months ago - Lasted about 24 hours
Official incident page

Incident Report

Summary AI Generated

From approximately 2:30 PM PT on September 15th to 6:30 AM PT on September 16th, Zwift experienced an outage preventing activity data from being imported from Garmin, Hammerhead, Wahoo, and Whoop. All affected activity data was subsequently reprocessed, with full resolution confirmed on September 18th. Garmin users who had granted Zwift limited account permissions may need to manually disconnect and reconnect their Garmin account to recover any missing historical activities.

Starting from ~2:30PM PT on September 15th to ~6:30AM PT on September 16th we detected an outage impacting the ingestion of activity data from Garmin, Hammerhead, Wahoo, and Whoop. We are currently re-processing activities from this time frame for all impacted Zwifters.
Components affected
Zwift Partner Connections
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/18/2026 04:00PM

All Wahoo, Hammerhead, and Garmin data has been reprocessed. Due to limitations when fetching Garmin data and if Zwifters have only granted Zwift limited permissions to their Garmin account then they may need to disconnect and reconnect their Garmin accounts to pull in any missing historical activities.

MONITORING about 2 months ago - at 09/17/2026 09:33PM

All Wahoo and Hammerhead data should now be re-processed, and we are continuing to work on re-processing the remaining Garmin data.

MONITORING about 2 months ago - at 09/17/2026 06:02PM

All Wahoo data should now be re-processed, and we are working on re-processing Garmin and Hammerhead data next.

MONITORING about 2 months ago - at 09/17/2026 04:18PM

Starting from ~2:30PM PT on September 15th to ~6:30AM PT on September 16th we detected an outage impacting the ingestion of activity data from Garmin, Hammerhead, Wahoo, and Whoop. We are currently re-processing activities from this time frame for all impacted Zwifters.

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