Outage in zyBooks

Score submission may be delayed due to a 3rd party issue. Student scores are being saved and will be able to be sent manually once the issue is resolved.

Resolved Minor
October 20, 2025 - Started 24 days ago - Lasted 2 days
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Need to monitor zyBooks outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/22/2025 06:35PM

This incident is resolved.

A number of our third-party partner's Learning Management Systems (LMS) were down following an outage of AWS region us-east-1. We saw issues with partners like Blackboard and Canvas either unable to, or in limited capacity, able to receive grade posts for assignment submissions.

This event did not have any direct impacts on the zyBooks system or it's ability to record student scores.

Students and instructors can use the manual grade push options if their score does not appear to be synced with the LMS.
https://support.zybooks.com/hc/en-us/articles/360042745653-How-does-Assignment-auto-submission-work#01JNPQMHVK46ZP9NVE5HEFSTGG

IDENTIFIED 24 days ago - at 10/20/2025 05:29PM

The issue has been identified and a fix is being implemented.

Latest zyBooks outages

Reporting slowdown - 8 months ago
Reporting slowdown - 8 months ago
Slowdown - over 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook