Outage in 360dialog

Problems affecting client and partner hub access

Resolved Minor
August 09, 2022 - Started over 1 year ago - Lasted 9 minutes

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Outage Details

The issue has now identified. Partner and client hub access should now have been restored.
Components affected
360dialog 360 Client and Partner Hub
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/09/2022 08:36AM

The issue has now identified. Partner and client hub access should now have been restored.

INVESTIGATING over 1 year ago - at 08/09/2022 08:28AM

We are receiving reports that clients and partners are experiencing difficulties in accessing our 360dialog hub. This also appears to be affecting new account submission.

We are currently investigating this incident.

Latest 360dialog outages

Major disruptions to Cloud API messaging - 15 days ago
Wrong payload error while Intergrated Onboarding - 21 days ago
Some disruptions to Cloud and On-Premise API messaging - 23 days ago
Some disruptions to Cloud API messaging - about 1 month ago
Webhook for template events not arriving - about 1 month ago

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