Outage in 8x8

8x8 Support Portal not loading (Support.8x8.com)

Resolved Minor
December 21, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

Need to monitor 8x8 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including 8x8, and never miss an outage again.
Start Free Trial

Outage Details

8x8 is investigating confirmed reports of the 8x8 Support page at support.8x8.com not loading intermittently. This does not impact 8x8 service delivery functions such as telephony call flow or other 8x8 web services. We are investigating this and will provide updates as they become available. 
Components affected
8x8 All Other Services 8x8 All Other Services 8x8 All Other Services
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 12/21/2023 04:27PM

8x8 is investigating confirmed reports of the 8x8 Support page at support.8x8.com not loading intermittently. This does not impact 8x8 service delivery functions such as telephony call flow or other 8x8 web services. We are investigating this and will provide updates as they become available. 

INFORMATIONAL 5 months ago - at 12/21/2023 04:56PM

8x8 continues to experience issues with the 8x8 Support Site. We'll continue to provide updates as they become available. 

Latest 8x8 outages

8x8 Mobile app call connectivity issues - 5 days ago
8x8 Work Inbound and Outbound internet fax issues - 17 days ago
8x8 Work Desktop intermittent connection issues being Investigated - 18 days ago
Call recordings not appearing - 19 days ago
Connection issues to 8x8 Services - 23 days ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE