Outage in 8x8

8x8 Mobile app call connectivity issues

Resolved Minor
May 13, 2024 - Started 7 months ago - Lasted 30 minutes
Official incident page

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Outage Details

8x8 Is currently investigating a call connectivity issue with the 8x8 Work Mobile app. This issue is causing the push notification for calls on the 8x8 Work Mobile app to not be displayed. We are working on resolving the issue and updates will be provided as they become available. 
Latest Updates ( sorted recent to last )
INVESTIGATING 7 months ago - at 05/13/2024 11:56AM

8x8 Is currently investigating a call connectivity issue with the 8x8 Work Mobile app. This issue is causing the push notification for calls on the 8x8 Work Mobile app to not be displayed. We are working on resolving the issue and updates will be provided as they become available. 

MONITORING 7 months ago - at 05/13/2024 12:10PM

8x8 is now seeing service restoration regarding the push notifications for calls not appearing issue impacting the 8x8 Work Mobile app. We will continue monitoring and will provide a final update once we confirm resolution.

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