Outage in 8x8

8x8 Work Inbound and Outbound internet fax issues

Resolved Minor
May 01, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

8x8 Is currently investigating reports that the fax service is not successfully sending or receiving faxes. We are working on resolving the issue and updates will be provided as they become available. 
Components affected
8x8 WorkD and WorkM Fax
Latest Updates ( sorted recent to last )
INFORMATIONAL about 2 months ago - at 05/01/2024 03:32PM

8x8 Is currently investigating reports that the fax service is not successfully sending or receiving faxes. We are working on resolving the issue and updates will be provided as they become available. 

INFORMATIONAL about 2 months ago - at 05/01/2024 03:52PM

8x8 continues to investigate the Fax issue for sending and receiving. If you are experiencing this issue please contact support to troubleshoot further. We apologize for the delay and will continue to work to resolve it. We will update as more information becomes available. 

INFORMATIONAL about 2 months ago - at 05/01/2024 04:15PM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

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