Outage in 8x8
8x8 Quality Management Analytics not loading
Resolved Minor
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Outage Details
Components affected
8x8 AnalyticsLatest Updates ( sorted recent to last )
8x8 is investigating reports of 8x8 Quality Management Analytics not loading for users. We are currently investigating and will provide updates as they become available. Logins to 8x8 Agent and Supervisor Works pace are operating normally as the Impact is isolated to only Quality Management.
8x8 operations team has restored normal performance to 8x8 Quality Management and we expect the page to load as normal. We are currently monitoring and will provide a final update once fully confirmed.
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