Outage in ActiveCampaign

Database performance issues identified

Resolved Minor
January 24, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Engineers have detected an issue impacting a single product database. Customers whose accounts are on that database will experience degraded performance and delays in processing campaigns and automations. Engineers are actively working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 12:06AM

All systems have fully recovered.

MONITORING over 2 years ago - at 01/24/2023 08:55PM

Engineers have implemented a solution and are monitoring the recovery of the single product database impacted.

IDENTIFIED over 2 years ago - at 01/24/2023 07:11PM

Engineers have detected an issue impacting a single product database. Customers whose accounts are on that database will experience degraded performance and delays in processing campaigns and automations. Engineers are actively working on a solution.

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