Outage in Adeptcore

PHX Datacenter Host Outage

Resolved Major
January 05, 2023 - Started over 1 year ago - Lasted 3 months
Official incident page

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Outage Details

We are currently experiencing issues with a single host at our PHX datacenter that experienced an outage. This host is currently coming back up. We expect the host and all VM's to be back online shortly and will provide an update in 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/23/2023 05:06PM

host was brought back online and was confirmed to be faulty hardware in the host. This hardware has been replaced and the host has been operating without incident

MONITORING over 1 year ago - at 01/05/2023 07:10PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 01/05/2023 04:41PM

The last of the VM's have been brought online and are being migrated to different hosts to allow for investigation as to the cause of this issue. We will have a report as to the cause in the coming days. If your VM's still show offline, please give them a few minutes before checking again. If you continue to have issues please submit a ticket by emailing support@adeptcloud.net

MONITORING over 1 year ago - at 01/05/2023 04:12PM

We have powered on the host and are currently working on bringing the VM's online. We will update once this process has been completed. If you have submitted a ticket you will also be notified in the ticket once your machines are online.

INVESTIGATING over 1 year ago - at 01/05/2023 04:02PM

We are currently experiencing issues with a single host at our PHX datacenter that experienced an outage. This host is currently coming back up. We expect the host and all VM's to be back online shortly and will provide an update in 15 minutes.

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