Outage in Agendrix

Lenteur d'export du sommaire de la paie / Slowness in payroll export

Resolved Minor
July 13, 2020 - Started almost 4 years ago
Official incident page

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Outage Details

Des clients nous ont rapportés des exports de rapport qui tournent en boucle. Nos développeurs sont à corriger le problème en ajoutant de la capacité d'export. Le problème devrait se résorber dans les prochaines heures. Nous ferons une mise à jour d'ici midi (Heure de l'Est). ------- Some customers have reported payroll exports caught in an infinite loading loop. Our developers are working on the problem by adding processing capacity. The problem should be resolved by the next few hours. We will issue and update by noon (Eastern Time)
Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 07/13/2020 05:14PM

L'incident à été résolu.

______

This incident has been resolved.

MONITORING almost 4 years ago - at 07/13/2020 03:13PM

Une solution a été déployée et nous surveillons l'évolution. Les rapports devraient s'exporter comme à la normale.

_____________________

A solution has been deployed and reports should process normally. We are monitoring the situation.

IDENTIFIED almost 4 years ago - at 07/13/2020 02:57PM

Le problème a été identifié et nous travaillons à la solution.
_____
The Issue as been identified and a solution is being deployed.

INVESTIGATING almost 4 years ago - at 07/13/2020 02:57PM

Des clients nous ont rapportés des exports de rapport qui tournent en boucle. Nos développeurs sont à corriger le problème en ajoutant de la capacité d'export. Le problème devrait se résorber dans les prochaines heures. Nous ferons une mise à jour d'ici midi (Heure de l'Est).

-------

Some customers have reported payroll exports caught in an infinite loading loop. Our developers are working on the problem by adding processing capacity. The problem should be resolved by the next few hours. We will issue and update by noon (Eastern Time)

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