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A fix was deployed. Users should reload/restart the Desktop App before trying to Sign in using Google Authentication.
We are monitoring the results.
The situation has its cause in recent Google's changes to the Google Sign-in flow. Aircall is testing a solution, to be released shortly.
The issue has been identified and a fix is being prepared.
We are currently investigating sporadic occurrences of issues with Google Authenticator when users try to log in to the Desktop App.
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