Outage in Airship

Investigating an issue with the Message Center Messaging component

Resolved Minor

July 01, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Since 12:59 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship Message Center Messaging

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/01/2022 09:43AM

Message center update latency is now back to normal. We will continue to monitor the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

INVESTIGATING almost 2 years ago - at 07/01/2022 08:30AM

Since 9.37am CEST, We are currently investigating an issue that is resulting in Message Center not able to be refreshed on mobile devices.
Our engineering team is actively working to identify and resolve this point. We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

INVESTIGATING almost 2 years ago - at 07/01/2022 07:59AM

Since 12:59 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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