Outage in Airship
Investigating an issue with the APIs component
Resolved Minor
July 16, 2026 - Started 3 days ago
- Lasted about 9 hours
Incident Report
Summary AI Generated
Starting at 2:43 PM Pacific on July 16, Airship experienced an issue with its APIs component affecting Email Messaging, Mobile Messaging, SMS Messaging, Web Notifications, and APIs. The engineering team investigated and resolved the issue impacting message sends within approximately 28 minutes, followed by continued monitoring. The incident lasted a total of 8.6 hours.
Since 2:43 PM Pacific time we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Components affected
Airship APIs Airship Mobile Messaging Airship Web Notifications Airship Email Messaging Airship SMS MessagingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 07/16/2026 03:11PM
[in progress]
We have resolved the issue impacting sends. We are continuing to monitor.
3 days ago - at 07/16/2026 02:53PM
Since approximately 21:23 UTC, we are investigating an issue involving the API component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
3 days ago - at 07/16/2026 02:43PM
Since 2:43 PM Pacific time we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Airship outages
Investigating an issue with the APIs component - 3 days ago
Investigating an issue with the iOS Sends - 24 days ago
Investigating an issue with the Mobile Messaging component - about 2 months ago
Investigating an issue with the Mobile Messaging component - 3 months ago
Investigating an issue with the APIs component - 4 months ago
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