Outage in airSlate

Documents may get stuck during the signing process at the "Loading Document" stage

Resolved Major
March 20, 2024 - Started about 1 month ago - Lasted 5 days
Official incident page

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Outage Details

Some documents may get stuck at the "Loading document" stage. We are currently investigating the issue and doing our best to fix it as soon as possible. For the time being, please resubmit your documents.
Components affected
airSlate Web
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2024 02:30PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/20/2024 10:32PM

The issue is now identified and amended. We continue to monitor the situation.

INVESTIGATING about 1 month ago - at 03/20/2024 10:12PM

Some documents may get stuck at the "Loading document" stage. We are currently investigating the issue and doing our best to fix it as soon as possible. For the time being, please resubmit your documents.

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