Outage in Aivo

Engage general analytics

Resolved Minor
March 12, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

Currently it is not possible to view general Engage analytics in our platform. You can select a specific campaign to view its data. The error has been identified and the Aivo Engage technical team is working with priority to solve it.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2024 01:53PM

The incident has been resolved. We are currently monitoring. All data can now be viewed normally in the Analytics section of our Engage platform.

IDENTIFIED about 2 months ago - at 03/13/2024 07:37PM

We continue to work to resolve this case. Our technical team is working on it as a priority. Remember that you can visualize the data of specific campaigns.

IDENTIFIED about 2 months ago - at 03/12/2024 06:54PM

Currently it is not possible to view general Engage analytics in our platform. You can select a specific campaign to view its data. The error has been identified and the Aivo Engage technical team is working with priority to solve it.

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