Outage in Akamai

DataStream issues

Resolved Minor
April 05, 2023 - Started over 2 years ago - Lasted 9 days
Official incident page

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Outage Details

We are investigating an emerging issue with DataStream related to log deliveries. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/14/2023 04:34PM

We can confirm that the issue is now resolved as of 14:35 UTC on 14 April, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

IDENTIFIED over 2 years ago - at 04/10/2023 09:09PM

We are continuing working on implementing the fix for this issue. We will provide an update as we progress.

IDENTIFIED over 2 years ago - at 04/07/2023 01:19PM

We have identified the cause of the issue, and a fix is being implemented. We will provide an update as we progress.

INVESTIGATING over 2 years ago - at 04/05/2023 10:36PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009k0tfxSAA. We will provide an update as we progress.

INVESTIGATING over 2 years ago - at 04/05/2023 08:45PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009k0tfxSAA. We will provide an update as we progress.

INVESTIGATING over 2 years ago - at 04/05/2023 03:25PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009k0tfxSAA. We will provide an update as we progress.

INVESTIGATING over 2 years ago - at 04/05/2023 01:52PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009k0tfxSAA. We will provide an update within the next 120 minutes.

MONITORING over 2 years ago - at 04/05/2023 01:01PM

We have implemented a fix for this issue as of 11:54 UTC on April 5, 2023; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

INVESTIGATING over 2 years ago - at 04/05/2023 12:26PM

We are investigating an emerging issue with DataStream related to log deliveries. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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