Outage in AlsoEnergy

PLCS400 Locus sites are not charting power/energy data

Resolved Minor
June 03, 2022 - Started almost 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently investigating a charting problem where data is available within 'Latest Data' to determine cause for corrective action.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/04/2022 12:19AM

The issue has been identified and a remedial rollback fix implemented. Data has started to report again for some sites, and will be monitored during recovery. This issue remains open to ensure capture of post event data anomalies, and additional work is underway to establish root cause for recurrence control.

INVESTIGATING almost 2 years ago - at 06/03/2022 08:55PM

We are currently investigating a charting problem where data is available within 'Latest Data' to determine cause for corrective action.

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